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living gets busy quickly , and the small labor around the house that do n’t seem worth rent someone to take care of because “ I ’ll get to it ” can pile up even more quickly . And a busy family can go from “ a petty messy ” to unmanageably messy in a here and now . Hiring a professional to finally hang the television on the paries , or hiring a cleaner to amount deeply clean the kitchen , may seem like an unneeded luxury , which can be further compounded by the trouble of pinning down the monetary value of these smaller Robert William Service from larger home improvement or upkeep company . TheHandy on-line platformand app have a solution : A brigade of handy professionals skilled at house cleaning , mend , alimony , and melioration stand at the quick to be matched with customers who require their service , and Handy lease the client define the programming of the divine service so it ’s convenient for them , rather then losing an entire good afternoon to a professional who promise service between 1 p.m. and 5 p.m. and shows up at the last minute .
But how does ready to hand work ? Is Handy legit ? The ship’s company began as a humble start - up that was then acquired by a monolithic habitation service powerhouse . It work through a clean , unproblematic user interface by connecting professional contractor with customers who require their services .
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See more of thebest home organization services , unspoilt cleaning services , best handyman services , best move - out cleaning service , and thebest furniture fabrication services .
At a Glance
Handy
Our Verdict : For smaller household tasks such as furniture meeting place , cleansing , and TV mounting , Handy is an first-class chopine . Its streamlined one - footstep process of booking a professional and getting a quote is convenient for those who need last - minute services , as well as for clients who are simply too busy to invest more time in explore who to employ for the job .
About Handy
The Handy company began as Handybook in 2012 as a serving to help customers find undischarged professional who could handle tasks around the home . Motivated by his body of work renovating a series of property in Budapest , founder Oisin Hanrahan key out how difficult it was to find a odd-job man who could get workplace done well and on time . He and his business school class fellow Umang Dua found that the same problem existed in the United States and modernize the platform that now exists as Handy .
In 2018 , Handy was acquired by home services whale Angi , which had make from the unification of Angi ’s List and its main competition , HomeAdvisor . At that time , Handy founder Oisin Hanrahan became the chief product officer of Angi , and 3 years later took over as CEO . Umang Dua took on the role of main tax revenue officer . Their commitment to connecting outstanding Robert William Service supplier with customers who want caliber work done in their family leapt to a much larger scale . Handy ’s ascendant remain in the handyman and house - cleaning realm , but backed by the power of the Angi , it can offer niche inspection and repair with less risk .
Browsing Handy
Handy ’s landing page is bright , clean , and well organise . A top banner publicize Handy ’s Safety Standard , designed to protect abode environments , customer , and professional likewise . aspect covering are required during bookings to protect both parties from illnesses , and pros must certify each day that they ’re goodly . Handy provides its pros with eminent - ground level cleaning supplies so they can leave jobsites sanitized when the business is done .
Quick links to Services , the Handy Shop , the Handy Blog , Help , and a login page are string across the top of the page , followed by vibrant pictorial icons take client to links for Home Cleaning services , All Services , and The Home Shop . More links are below , this time with pic of Handy master working on tasks that a customer might need dispatch . There ’s a lot of convergence , but the unlike presentation of the same links mean that a wide grasp of client are likely to find something that catch their centre . Clicking the liaison brings client immediately to a callout boxful which offer to get a price , along with a clickable linkup to customer reviews of that particular military service . Below the callout box is a warm infographic about how Handy work , and then a serial publication of job option and a inclination of frequently asked query about that specific service .
The Handy Blog offers a pot of tips , deep - dive articles about various home undertaking , point about DIY projects , and other relevant entropy for customers and pros in a vivid , appeal layout that feels like flipping through a cartridge clip : No two pages are lay out exactly alike , and it ’s a pleasure to skim through — plus it ’s full of utile information , whether the reader is planning to take a professional or not .
Photo: handy.com / Meghan Wentland
The bottom of each Thomas Nelson Page includes links to all of the salient menu pages , customer service , popular services , and ready to hand office locations . In plus , a link is post for professionals who would like to become serving providers for Handy , highlighting the excellent salary scale , elastic docket , and unmediated sediment payments , along with the beginning of an app .
Services Offered
client in need of basic odd-job man service around the star sign — furniture assembly ; installations of smart - home devices , appliances , and idiot box ; electrical and bathymetry piece of work ; house painting ; and home repair , among other tasks — are certain to find a pro through Handy who can handle the job . In addition , Handy offers connections with remodelers , tech helpers , and movers for pocket-sized job . Handy ’s other main service offering is pick : hebdomadary , biweekly , or monthly home cleaning ; move - in or move - out Handy house cleaning ; and one - time cleaning , along with office cleaning and vacation rental cleanup and home / office sanitizing service .
Handy ’s website indicates that it ’s reasonable to expect scheduling within a Clarence Day or two for most service — and for customers who are in dire indigence of a last - minute cleaning line of work , Handy offers same - day scheduling for cleanse service in most arena .
Booking on Handy
One of the most unique aspect of Handy ’s service is that while most plate table service companies ply a window ( sometimes an hours - long window ) during which the service supplier is expected to arrive , Handy extend customer the option to pick out the specific time — to the half minute — that they would like the religious service perform . A cliff - down box in the booking request tolerate the client to select the date and time they ’d like the service perform and the option to increase or decrease the number of hours administer to the job . Handy ’s website will offer the “ Book with Handy ” selection , where it locate a master among its members who can perform the help at that time and confirm the cost , and the client can just enter their street address , choose whether or not they ’d like to join Handy as a member , and keep to payment via credit card . Alternatively , client can take an single ready to hand declarer themselves and submit a request for a citation , then book through Handy the same way once the quote is receive . At the end of the engagement process , customers will be enquire to create a password so that they can lumber into Handy firmly to check , reschedule , or invalidate their booking .
For cleanse services , the process is the same , except once the quote has been generated , there are extra option to take before the reservation is gross . Customers can select their cleaner , then choose add - on services for extra fees , such as home window cleaning , interior fridge cleansing , or deep cleaning of specific region . In plus , customers can decide if they ’d like a one - prison term cleaning or if they ’d wish to set up a regular cleaning schedule ; set a regular cleaning time and day , whether hebdomadally , biweekly , or monthly , can leave in overall delivery through a parcel discount rate . The booking then proceeds through payment .
The booking process is exceedingly streamlined ; from first search through payment confirmation , the entire process can take less than a few minutes .
Photo: handy.com / Meghan Wentland
Getting a Quote
Something many homeowners and renters encounter frustrative when shopping for home services is the trouble in immobilise down an actual job - specific cost estimation , because so much reckon on the specific of the task . For cleaning services on Handy , customer will input a few canonical details ( identification number of bedrooms , routine of bathrooms ) and their ZIP code , and Handy will do the math to look how many hours the cleaning will take and generate a cost . For same - twenty-four hour period cleaning or other services , customer answer a series of quick questions and can input some details about the job , total an e-mail destination and ZIP code , and receive a inverted comma for the divine service within minutes — and go to book directly from the quotation mark email or app . For straightforward services , there ’s no pauperism to schedule appointment for estimates and then schedule more date to complete the occupation ; however , other divine service such as bathroom remodeling may need more treatment and measurements prior to getting a specific quote .
If customers require to prefer a specific pro for non - cleaning jobs , the Handy website or app will alleviate the quote request from the professional based on the same questions .
Cost and Fees
W. C. Handy ’s professionals do n’t pay to fall in Handy , and they do n’t pay off per lead or per reservation as some competitors take . or else , Handy makes its money from the customer . Many customer reviews summon a disparity between the amount they compensate and the amount their declarer claimed to have received . Basically , Handy pays the contractors an agreed - upon price per 60 minutes or per job , and charges the customers a slightly in high spirits price per hour or per line . It ’s a business , after all . In summation , Handy bestow a “ Trust & Support Fee , ” which is noted up front in the monetary value breakdown before booking . This fee , according to the explanation allow on the checkout time page , supports the ready to hand chopine and factor such as policy , supplier screening , and the 24/7 customer service .
To protect the clock time and schedule of its service providers , Handy also charges what it calls a “ Customer No - Show Fee . ” Should a professional arrive at a home at the appointed metre and get hold nobody home , or should they be ineffective to gain access to the jobsite using pedagogy provided by the customer , they will first attempt to meet the customer . If unable to do so , the customer will be charged a fee to compensate the supplier for costs of transportation and lost work . This fee varies by job but is specified on the reservation Sir Frederick Handley Page .
Handy ’s platform bring in it leisurely to reschedule or cancel bookings , but cancellations and reschedules that pass off between 24 and 2 hour prior to the appointment time will incur a $ 25 fee — again , to protect the clock time and anticipate income for the provider . Bookings can not be canceled less than 2 hr prior to the date metre ; there ’s no extra fee , but the full toll of the booking will be file to the client ’s quotation card .
Photo: handy.com / Meghan Wentland
Handy’s Professionals
What kind of professional Good Book jobs through Handy ? ready to hand itself is not an employer — it ’s a facilitator . It matches professionals with appropriate skills to client who need work done and streamlines the quoting , reservation , and charge operation . As a outcome , Handy ’s professionals range from contractors who replete their schedules entirely through Handy connections to professionals employed full - time elsewhere who use Handy to beak up a few jobs on the side when they have time . All of Handy ’s pros must have appropriate licensing for the work they perform , present paid experience with the religious service they ’ll be put up , and empowerment to do work in the country where they ’ll run .
Handy values its professionals : While it does not employ the professionals directly , Handy pro reviews suggest that the contractors ready to hand connects to customer enjoy the command prompt , sleek payments from Handy and the fact that they do n’t have to chase customers down for defrayment — they can work when they choose and get give readily . The Handy Professional Portal app grant pro to grapple their bookings , charges , and payments expeditiously on the go and between jobs .
Background Checks and Insurance Information
Handy promises to take care of screening and validating the professional that customers rent through its service . Potential contractor must provide grounds of their experience , personal or embodied experience and connections , and proof that they ’re credentialed for the service they ’re being take to provide . In addition , all Handy pro registering as somebody must go by a third - company background cheque to ensure they have n’t committed offensive activity that would disqualify them from being accept into Handy ’s platform . lowly byplay , franchisees , and single contractors of larger companies who wish to register as Handy provider must provide corporate information to verify that they ’re a company in good standing , and the owners of the companies must pass a ready to hand background check , also through a third party ; the single workers at these troupe will not be control or background - checked by Handy .
While insurance info for hired individual is not pronto uncommitted , Handy insures customers against any damage make by W. C. Handy - booked professional .
The Handy Shop
While Handy ’s primary nidus is connecting householder and renters with professionals who can take care of cleaning or handyman jobs around the family , the ship’s company also recognizes the time value of streamline the shopping and facility mental process into one leverage . The Handy Shop offer a wide range of piece of furniture , ignition , impudent - home devices , small-scale convenience , and components such as TV wall mounts and electrical fireplace inserts for leverage on its site ( uncommitted through special relationship with popular retailers such as Costco , Crate & Barrel , Wayfair , Walmart , and Mr. Clean ) that are bundled with expert ready to hand fabrication or installation that can be schedule through the Handy political platform .
The Handy pricing , which is paid at the time of purchase , includes the cost of assembly or installation ( with some exceptions where the cost might motley ground on the instalment in a customer ’s specific home , such as a gas cut-in where a gas strain is not already present ) . When the detail arrives at the client ’s rest home , the fellowship will send out a confirmation email through which the customer can schedule a prompt Handy installation within a few days .
Happiness Guarantee
Handy ’s title is that the avail aims to meet each customer with the right pro for the job every meter . To that end , it prognosticate that customers who engage recurring cleansing services will see the same professional cleaners each time to see consistent and individualized military service . ready to hand provides indemnity for every booking made through its platform , so customer are protected against any wrong that happen to their base as a direct result of the work being done via a Handy booking , as long as the customer can provide basic documentation . Customers who are unhappy with the craft can receive a credit toward a future reservation or have the occupation redone . The Happiness Guarantee does require that the work be hold through the Handy platform ( it does not employ if customer have rehired a professional they originally met through Handy out of doors of the political platform ) , and that Handy complaints be made within 72 60 minutes of the unsatisfactory servicing , which is a relatively short menses . In increase , the customer must have an accounting free of volunteer or late balances . The Handy Happiness Guarantee pageboy allow for multiple option for report the job .
The App
Handy has both iOS and Android apps for warm and easy access to the political program . The app is colourful , visceral , and seamlessly follows the same workflow paths as the online reading of the program . While the internet browser - free-base platform does provide the same services , some aspects , such as clicking into the profile of the service provider and read customer brushup of potential professionals , are easier and more approachable on the app .
Customer Service
avail is available to Handy customer 24 hour a mean solar day . Access to help is presented in several manikin : Every page has a Help button in the top banner , in the bottom - of - the - page material , and , on most pageboy , call out in a blue box mid - page . The avail button rescue customers to a Knowledge center , with answers to frequently need questions and a well - organized database of subheadings in orbit where client might desire more data . Telephone aid is available from 8 a.m. to 10 p.m. Eastern Time and can be get at by click the clearly commemorate question “ What is Handy ’s phone number ? ” on the contact data varlet . Handy offers an email connectedness for questions and point that response can be expected in just a few minute , and a recent addition to the Customer Service page is the unrecorded - chat window that belt down up as presently as the page cease orifice , where customers can typecast instantly to a voice .
Handy Reviews by Customers
Handy provides plenty of client reviews on its own weapons platform , but more objective reviews on sites such asConsumerAffairs , TrustPilot , andSiteJabberare jolly mixed . Many customer note that the table service is easy to use and navigate , and orient out corking customer religious service options . Like many handyman app reviews , however , it ’s notable that in many shell the negative ready to hand furniture forum reviews and Handy cleaning reviews are n’t in reality reviews of the Handy political program ; they ’re minus reviews of single contractors and pro who failed to show up quick or make out oeuvre in an unsatisfactory style . While it ’s a small worrying to see so many negative reviews of this kind , which advise that perhaps there ’s a trouble in the showing mental process , it ’s also crucial to think that Handy go in hundreds of mart across the United States , Canada , and the United Kingdom , so while some customers may have had damaging experience with individual declarer , there are many more customers who had positive experience . Handy cleaning service reappraisal suggest the range of options available and the pleasure most customers take in compliment their cleanser . Many were surprised to feel that cleansing servicing were so affordable , as they ’d never made it all the direction through the more complicated systems of other cleaning company ( where rate are more tightly guard ) to get accurate quotes .
Despite some of the negative ready to hand app revaluation , the Better Business Bureau has grant Handy an A+ evaluation . A perusing of theBetter Business Bureaupage reveal that a ready to hand employee reviews all complaints and reply right away with apology and pass of sustenance and resolution , suggest that the company is n’t just looking out for its image but respect client musical accompaniment as well .
How Handy Stacks Up to the Competition
Prior to Handy ’s acquisition by Angi , Angi itself and HomeAdvisor would have stood as the most important competitors . Now that those three companies are all on the same squad , TaskRabbit is Handy ’s largest direct competitor . TaskRabbit and Handy provide the same niche service : cleaning and odd-job man service on demand , prepriced , with convenient and easy engagement and defrayal . Until the recent addition of the live - confabulation customer service function , Handy was lagging a bit behind TaskRabbit , but that characteristic has balanced out the customer service options on the two platforms . There are some minor deviation in engagement and fee structures , and TaskRabbit is slightly more friendly to declarer . The most significant remainder is the Handy Shop — the public lavatory of buy fixture , furniture , and appliances and bunch the cost and gizmo of assembly and installation together is a great feature of speech that neither TaskRabbit nor other competitors offers .
Should You Use Handy?
need to engage a housecleaner or handyman with a minimum amount of fuss , an up - front price , and options to choose the accurate time when the inspection and repair will be perform ? Handy is a capital service to start with . The unclouded precis of cost ; ability to vary the services requested to adjust the cost ; and simple programing , reschedule , and cancellation of overhaul visit make Handy an ideal alternative for busy crime syndicate and onetime adults who involve a pre - vetted helper for small or large household tasks . Customers who are front to schedule prominent - scale renovation and remodels would do better to reckon at larger services where contractors who handle significant renovation body of work or cosmopolitan catching services would be likely to advertise . For the day - to - day tasks that many homeowners or renters could habituate a hand with — if only so they do n’t have to go out and buy the tools or worry about accidentally short-circuit out all of the place ’s electrical service by fortuity — Handy will help find the right pro for the problem .
We independently reviewed this serving by weighing the company ’s claims against first - hand experience with its professionals . However , due to factors such as franchising , human error , and more , please note that private experience with this company may vary .
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Photo: handy.com / Meghan Wentland
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Photo: handy.com / Meghan Wentland
Photo: handy.com / Meghan Wentland
Photo: handy.com / Meghan Wentland
