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Ever looked at a undertaking on a to - do leaning and intend , “ Gosh , I wish well I could just engage someone to get that done ” ? Homeowners and renters often jactitate that thought away because they take for granted it will be too expensive or there is n’t someone out there who can be take to do that finical Book of Job .
The procession of the online freelance market place has negated both of those ideas — chance are there is someone out there who can be hired to do most tasks inside and exterior of the home , and the cost is likely less than most would expect . TaskRabbitandHandyare two of the most prominent mart , and they provide similar service , from some of thebest boxing servicesto thebest home system Service . But which one should client employ ? Below , we ’ll break down everything prospective client need to know when considering TaskRabbit vs. Handy .
Photo: istockphoto.com
What is TaskRabbit?
Formed in 2008 as RunMyErrand , TaskRabbit began as a residential district service project to help busy people get thing done . In 2010 , RunMyErrand became TaskRabbit , broadening its scope to include more type of errands and tasks that the service can be hired to complete .
In 2017 , IKEA acquire TaskRabbit ( though it retain its name ) . Because the immense majority of IKEA ’s furniture is unassembled , the company saw the value in offering connector to handy people who could do the assemblage . TaskRabbit Taskers ( as they ’re called ) can still execute the same broad kitchen range of chore and are n’t limited to IKEA furniture forum . With its convenient web and mobile comportment , TaskRabbit has grown into a full - fledged avail that matches free-lance service worker with homeowners and renters seeking their acquirement .
What is Handy?
ready to hand services was found in 2012 . At that meter , the gig economic system was also produce , and more people took on self-governing or condense work . A political platform to link those individuals with others see to hire handymen , independent linesman , plumbers , painters , and cleaners struck just the right note , and Handy take off . Handy is a TaskRabbit competitor , and it ’s a bombastic and still - expanding platform . take by Angi in 2018 , the service now include Angi ’s across-the-board reach and markets .
How We Compared Online Freelance Labor Marketplaces:
1. TaskRabbit vs. Handy: Reputation
BothHandy ’s Truspilot pageandTaskRabbit ’s Trustpilot pagehave solidly positive reviews — and considering that most people are more uncoerced to put forward a complaint than a positive response , that ’s suppose something!Consumer Affairsand theBetter Business Bureauboth give Handy splendid ratings as well , but Handy simply is n’t as well known as TaskRabbit is , despite its acquisition by Angi , which should have considerably inflate its view . Some Handy app review at the Better Business Bureau indicate that there have been some problems schedule through the app , but those ill have been resolved , and it appears that those review are from several years ago .
TaskRabbit is also rated well by theBetter Business Bureau , and while its evaluation is a bit broken than Handy ’s , and some of the TaskRabbit reviews post by customer are negative , the company is credited with a 100 percent business concern response pace for resolution of complaint . The fellowship has been around for a few age longer than Handy and has benefited significantly from its perspective with IKEA regarding name recognition . Its origins as a company that ’s designed to do anything from painting to packing to waiting in telephone line has garnered it a bit of a cult follow .
Verdict : Handy was establish in 2012 and was acquire by Angi in 2018 , but it still remains a lesser - have it away online service . Founded in 2008 , TaskRabbit is a democratic and well - know serve , even in markets where TaskRabbit is n’t uncommitted .
Photo: istockphoto.com
Winner : TaskRabbit
2. TaskRabbit vs. Handy: Service Area
TaskRabbit has increase its reporting surface area importantly since its origin by a single entrepreneur , and its joining with IKEA has increased that coverage . It ’s available in prize metro region across 75 metropolitan areas , so there ’s a good probability that many city- and suburb - dwellers live nigh enough to a TaskRabbit overhaul orbit to make it deserving trying out .
On the other hand , Handy had a larger help area to begin with , but with its connection through Angi ’s mart , the avail area has become considerable . Handy ’s reporting includes 488 markets across the United States , Canada , and the United Kingdom , so there are n’t many lieu that Handy does n’t reach in North America , and it extend to exposit . This is great for client because it means that there are likely provider plug into to Handy in their field , increase the selection of declarer and reducing the chances that customers will have to pay a insurance premium in travelling costs for their chosen hire .
Verdict : TaskRabbit has famed scope in over 75 metropolitan areas nationally . However , Handy is much more widely useable , operating in a astounding 488 markets .
Photo: istockphoto.com
Winner : Handy
3. TaskRabbit vs. Handy: Tasks and Services Offered
Its partnership with company such as Wayfair , Walmart , and Nest make it clear that Handy ’s services are focused on the family and garden . Some of thebest move - out cleanup services , best handyman inspection and repair , andbest make clean servicesall dip into the Handy pilothouse . It also offers shopping services for the place . The focusing on the home do Handy an first-class go - to for homeowners or renters who require lots of projects done around the theater , as they can keep all of their base care and advance hires center on and recorded in one plaza for light reference .
TaskRabbit begin as a service contrive to facilitate busy multitude take care of errands . Its former incarnation included lease people to suffer in long lines while the client took care of other , more personal tasks and grouping shopping stumble so nobody had to go to every store they needed . While TaskRabbit has expanded to rest home improvement , IKEA and other piece of furniture assembly , and cubic yard maintenance , it has preserve its original ethos to help people get things done . A quick scroll through usable TaskRabbit jobs reveals project that many people might not even agnise they can employ someone to do — wait for a delivery , take return back to stores , give ear vacation lights , extradite baby food , tamp down for a move , organise a room — while also covering the base that other service marketplaces cover by nonpayment . It ’s just a huge range of option .
Verdict : Handy primarily offers avail pertaining to home improvement , such as repairs or piece of furniture assembly . TaskRabbit ’s services ladder the gamut , from talent swathe to yard piece of work and food market delivery , making it a go - to for many customer needs .
Photo: istockphoto.com
4. TaskRabbit vs. Handy: Customer Signup Process
Handy fain allows potential client to shop around for dissimilar services and begin the booking process without create a full history . customer can just search or browse for a service , then meet out a brusque variety outlining the case of avail , the length of time they ’d like the contractor to work , and the date and time they ’d prefer the service to take place . Customers then add their e-mail address ( required ) and telephone set number ( optional ) , and they ’ll be take to the listing of available workers . No further signup is call for until booking is arrant .
customer can browse for service providers on TaskRabbit without creating an account . However , the account creation process is n’t taxing ; accede a name , email name and address , telephone turn , and ZIP codification , then pick out a watchword , is all that ’s necessary . Then users are free to add serving to their virtual to - do lists , then search for workers to finish those tasks .
Verdict : Both Handy and TaskRabbit offer straightforward customer report creation process , and new customers can hire a professional within simple minutes .
Photo: istockphoto.com
succeeder : Tie
5. TaskRabbit vs. Handy: Booking Process
Handy offers two options for customers to book their contractor . The first choice , which is the most flowing , is the “ Book with Handy ” option . This allows the client to select the type of service they ask , pinpoint the date and time they ’d like the Robert William Service complete , be given a set cost , and confirm the engagement in minutes . Handy will then identify a professional person among its extremity who are qualified to do the job and available at the choose time , and that ’s the person who will do the work . This is a straightaway and soft way to hire someone , but it removes the client ’s agency from selecting the worker based on pricing , reviews , reputation , or anything else . Bible with Handy does come with the Handy Happiness Guarantee , so the risk of having subpar study done is limited ( especially since most people choosing a professional based on reviews are still take that risk without the guarantee ) , but some masses rule it unsettling to get out the choice to Handy .
The second booking option is for customers who have already used Handy and found a professional they liked . customer can add that pro to their “ team . ” Once a professional has been tot to a client ’s squad , the client can request to book this pro again . However , the pro can select or abnegate the customer ’s request .
TaskRabbit asks customers to explore for their task , input general location entropy , and then add particular about the nature of the chore . The site then list Taskers in the area , their hourly rate and experience , and include a photo . TaskRabbit also spotlight Taskers with elect position , which means the Tasker has gather a 4.9 or above star valuation . The results Sir Frederick Handley Page also distinguish the client the mediocre hourly rate for the service and offer choice to limit the search to Taskers useable at specific dates or times to sort the results .
Once a Tasker is selected , a calendar pop up with their usable date and fourth dimension . This means the client is limited to when a Tasker is uncommitted — they can back out of the calendar , choose another Tasker , and match that person ’s handiness . But unlike Handy ’s Book with Handy choice , where customers can choose any day and time , and Handy will find a doer to get the task done , TaskRabbit has the client do the work as a patronage - off for being able to take and book their Tasker instantly . For most people , this wo n’t be a problem , but it may be an troublesomeness for those with tricky or circumscribed docket to get hold someone uncommitted when they need the oeuvre done .
Verdict : customer who take on Handy do n’t have full mastery over who they engage , while TaskRabbit allows customers to take their Tasker based on pricing , user reviews , and elect status . Handy requires customer to input their contact entropy before it shows pricing information , which can slow down the reservation process . Meanwhile , TaskRabbit has a flowing and intuitive booking pipeline thanks to an easy - to - navigate home page and minimum mandatory clicks .
6. TaskRabbit vs. Handy: Pricing
TaskRabbit ’s pricing anatomical structure is jolly straightforward : Taskers are independent contractor and set their own hourly rates . The initial cost to the customer is the hourly cost sentence the bit of hour it takes to complete the business ( customers are encouraged to permit their Tasker recognise if they have a firm budget so they can discuss options of how best to expend the time ) . In plus , TaskRabbit append a divine service fee that is a percentage of the full cost , in summation to a trust and service fee that ’s used to put refuge measures in place for both customers and Taskers and increase education for TaskRabbit workers . The company notes that where applicable , sales event tax will be applied , and it promise a full cost breakdown and itemized price when the line is booked and an invoice when it ’s complete .
defrayal is made using a credit card that ’s keep on data file in the customer ’s account . Reviews and tips for a line well done can be lend to the account within 24 hours after the business is over . Because the Taskers set hourly rates , they ’re clean competitory , and the Tasker ’s experience and ratings usually justify higher rate .
ready to hand ’s rates are generally a bit higher across the board , partly because its profit comes from charging the client a slimly mellow cost per minute or per job than the contractor is paid . This is n’t necessarily unjust , although some customers have complain about the disparity between what they make up and what the declarer received , but it ’s a line of work , and it ’s just a more or less different way of making money — other service excite exorbitant fee for contractors to list , or flush per lead story . Handy ’s method may be distasteful to some , but it ’s aboveboard , and the introduction to Handy for pros is clear-cut about these cathexis . Handy also adds a cartel and support fee to cover insurance , screening , and customer service . This fee is mark on the cost information before a client book a inspection and repair , but the upcharge on top of the contractor ’s real fee is not , which make some customers uncomfortable .
Verdict : TaskRabbit ’s pricing is highly lucid and generally more low-cost than Handy ’s pricing across multiple inspection and repair type and markets . Conversely , Handy ’s prices are often higher , and customers are unable to view the cost breakdown .
7. TaskRabbit vs. Handy: Cancellation Policies
Everyone has to cancel a serve or appointment at some point or another , whether because of illness , weather , unexpected schedule changes , or other issues . It ’s reasonable for businesses to have insurance in place to protect against income loss due to cancellation — after all , the declarer has set aside time for the job and potentially turned down other jobs based on the awaited booking — but unclear cancellation policies are one of the top ailment customers have about on-line market place . It ’s vital that customers do their due diligence to check on the cancellation policies before booking .
fortuitously , both Handy and TaskRabbit clearly adumbrate their reasonable cancellation policies . ready to hand will allow customer to strike down a booking with no penalty up to 24 hours before the appointment clock time . If the service is canceled within 2 and 24 hr before the planned start sentence , customers will give a $ 25 penalty , and client who invalidate appointments less than 2 hour before the fitting will be charged the full cost of the divine service to indemnify the hired doer for their time .
The TaskRabbit cancellation insurance is simpler but not significantly more beneficial to customers : Cancel more than 24 hours before the assignment , and there ’s no fee . Cancel less than 24 hour before the appointment , and the customer will be charged for 1 hour of the Tasker ’s time at the Tasker ’s hourly rate to defray the prole ’s financial loss .
Verdict : TaskRabbit has a straight cancellation insurance policy where client are charged for 1 hour of the Tasker ’s time for any services offset less than 24 hours before the appointment . Handy has a less life-threatening $ 25 fee if services are canceled within 2 and 24 hours of the appointment , but customers are charged for the full booking if they set off services less than 2 hour before the scheduled appointment .
8. TaskRabbit vs. Handy: Customer Safety Guarantees
Customers are letting a alien into their home when they book through an online market , which can sometimes experience a small unlike than lease the widget installer who has worked for the local shop for 20 eld . There ’s a sense that a customer could walk into that local shop class if something went wrong and there would be some answerability , whereas handling issues may feel more nebulous with an on-line platform . TaskRabbit and Handy show through their condom and customer military service policies that they ’re mindful of this risk and take explicit step to ensure customers ’ ( and workers ’ ) safety and satisfaction .
ready to hand screens and formalize the professionals who book service through Handy . Individuals must draw a third - party background bridle , while the lead of small business sector who book avail through the land site must also submit to a background stop and vouch for their employees . Individuals and companies must ply grounds of their experience , certificate , insurance , and other certification point their good standing .
TaskRabbit also perform background checks and validations on every Tasker listed on its marketplace , see to it local , state , and national databases . The ship’s company has a clear privacy policy for handling customers ’ personal information .
Handy ’s Happiness Guarantee extend mention toward a future booking or an straightaway repetition of the service ( with a different contractile organ ) if a client has hold through the instant Book with Handy feature of speech and submits a claim within 72 minute of service completion . For all jobs completed by worker hire directly through the platform , Handy carry insurance that will cover damage make as a verbatim result of the work done by its declarer , provided that the work can be documented and the claim is made within the 72 - hour window . Handy also has a thorough seclusion policy that encompass customers and contractor .
TaskRabbit offers the Happiness Pledge , which covers any residual expenses the client incur as a result of price have during servicing that is n’t covered by a client ’s own indemnity policies as long as the damage is report within 14 days . The Happiness Pledge also offers TaskRabbit customer Robert William Service to help resolve client complaint or dissatisfaction .
Verdict : Both Handy and TaskRabbit claim to take client safety , privacy , and expiation seriously . Background checks are performed on table service providers for both platforms , and customer secrecy meter are upheld . Both platform also resolve any proceeds customer may experience with robust satisfaction guarantees .
9. TaskRabbit vs. Handy: Mobile App
brilliant , clean , straightforward interfaces greet customers who download the TaskRabbit and Handy fluid apps . In some room , the apps for both servicing are more streamlined and absolved than the desktop sites .
In contrast , the desktop sites bring home the bacon some additional guidance , education , and detail about the different job offerings for those who want to do a little more research before charter someone to do the work . For many , the ready to hand app and the TaskRabbit app will be all they take to habituate to find and book a contractor .
Verdict : Both Handy and TaskRabbit ’s roving apps allow client to get at many of the same lineament that the desktop web site do and provide seamless booking and appointment - direction experience .
Verdict: With almost 15 years in business and millions of users, TaskRabbit is a leader in the mobile contractor marketplace. Customers can benefit from choosing a Tasker across dozens of service categories and various price points to fit any budget. However, Handy’s widespread reach means that many customers and contractors across the country can access this mobile marketplace—and it’s still worthy of consideration.
TaskRabbitoffers a longer history , more client choice when instant booking , and a wider range of service thanHandy , often for a slenderly low-toned monetary value . It ’s a picayune more probable that client outside major metro areas will find ready to hand declarer in their area , though , and that ’s fine — because Handy is a worthy TaskRabbit alternative with a lot to offer .
How to decide which one to use ? It will depend first on which service is available in the area . After that , the eccentric of task that needs to be accomplished will be the deciding gene , along with monetary value , which are sphere in which TaskRabbit typically prevails .
Tips for Using TaskRabbit and Handy
How can hiring a contractor from TaskRabbit or Handy make life easier ? And how does one decide which contractor to hire ? Many people will be surprised by the range of inspection and repair available and the savings over the more traditional way of getting things done .
Tips for TaskRabbit and Handy Contractors
Putting services on the marketplace can be a great way for professional contractors or DIYers to supplement their income — and some may even be able to make a living through TaskRabbit or Handy . Potential contractors will desire to be aware of any necessary before sign up with one of these sites . For exemplar , Handy requires contractors to have paid professional experience in the domain that they want to mold in . TaskRabbit ’s array of services is broad and its standards more lax , but credentials or experience can often help a Tasker get hired more .
FAQs
Still feel uncertain about hire from one of these online marketplaces ? Read on for answers to client ’ most uncouth head about TaskRabbit and Handy .
Q. Is IKEA the owner of TaskRabbit?
In 2017 , IKEA purchased all of the shares of TaskRabbit , but the concord permits TaskRabbit to be and run as its own entity . Both companies profit from this arrangement ; IKEA has an alternative to straight offer its client assistance with thebest article of furniture fabrication serviceand welfare from TaskRabbit ’s strong hold of the digital marketplace , and TaskRabbit benefit from IKEA ’s reputation as a long - standing ship’s company that digest by its policies — and it profit from IKEA ’s referrals .
Q. Is TaskRabbit worth the money?
This depends a fleck on how of import it is to the customer to have the task complete — and fill out by someone else . TaskRabbit ’s rate are private-enterprise , but whether or not it ’s worth hiring someone to do a job will depend on how much the customer needs it done and how much they do n’t want to ( or ca n’t ) do it themselves . customer can peruse the different declarer and their rates , then free-base the determination on whether or not the toll will cover the note value of the meter and effort they ’d spend doing it .
Q. Does TaskRabbit perform a background check on its Taskers?
Yes . All Taskers are required to submit to and pass an identity check and verification and an extensive local , state , and national ground check .
Q. Is insurance required to work at Handy?
ready to hand carries insurance policy for every job booked through its political program , although it is not awfully well-defined whether the contractors must carry their own insurance as well . However , all contractors must have licensing as required by the nation to perform the work they ’re doing , must turn out that they have pay experience doing the workplace , and must be authorized to work in the country . Many licensing boards involve indemnity as part of their licensing requirements . If this is a concern , customers can check the licensing requirements in their land .
Q. Do I tip people I hire on Handy?
Tipping is not need , but contractors will certainly appreciate spare compensation for a chore well done . This can be handled in cash directly to the contractor or via the Bookings lozenge on the Handy site or app . Handy leaves the decision to tip and the amount to the client , and it ensure that the full tip will be transfer directly to the contractor .
Q. Is Handy a genuine company?
Yes , Handy is a legitimate fellowship operating in the United States , Canada , and the United Kingdom . It ’s been in operation since 2012 .
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